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MedClinora

Toronto and the GTA

Med spa software for Toronto clinics

Toronto and the surrounding GTA have one of Canada's most crowded aesthetics markets. Clients compare clinics online, expect to book in a few taps, and will choose the clinic that answers first. A missed call or an unanswered message is often a client who books somewhere else.

MedClinora helps Toronto clinics answer faster and keep their chairs full: online booking and a website assistant around the clock, a waitlist that fills cancellations, and follow-up for enquiries that didn't book.

Book a demoSee plans from CA$39/month

A team member greeting a client in a bright reception lounge
Illustrative photo.

Win the client who's comparing three clinics

When a client searches for a treatment in Toronto, your clinic is one of many results. The clinics that convert are the ones that make the next step easy at any hour. MedClinora's online booking lets clients pick a time from your website, and the website chat assistant answers questions about your services, hours, and policies from the information you publish — handing anything clinical to your team.

  • Online booking from your website, with instant confirmation
  • A website assistant that answers routine questions at any hour
  • A team inbox, so chats handed over by the assistant are answered by a person
  • Follow-up campaigns for enquiries that didn't book, with consent checked first

Protect a busy schedule from no-shows and gaps

In a busy downtown or suburban clinic, every empty slot is lost revenue. Reminders and confirmation requests go out before each appointment, late cancellations are recorded, and when a time frees up the smart waitlist offers it to waiting clients — the first to confirm books it, without the front desk making a single call.

Grow from one room to a team — or more locations

Many GTA practices start with a single treatment room and grow into a team. Roles keep owners, managers, practitioners, and the front desk in their own lanes, plans scale by practitioner, and clinics expanding across the GTA can ask about the Multi-Location plan.

Ontario's rules apply in Toronto as everywhere in the province — controlled acts, PHIPA or federal privacy law, CASL for email marketing, and HST on taxable services. Our Ontario page covers how MedClinora fits around them.

How MedClinora helps

Each feature is marked Available or Planned from what’s actually built today. Which plan includes it is on the pricing page.

  • Online booking

    Clients book from your website at any hour.

    Available

  • AI live chat

    Routine questions answered right away, from your own information.

    Available

  • Team inbox

    Conversations handed over by the assistant, answered by your team.

    Available

  • Smart waitlist

    Cancellations offered to waiting clients automatically.

    Available

  • Appointment reminders

    Reminders and confirmation requests that reduce no-shows.

    Available

  • Lead recovery and rebooking

    Follow up enquiries that didn't book, and invite past clients back.

    Available

  • Embeddable booking widget

    Put booking directly on your own website.

    Available

  • SMS messaging

    Text reminders and check-ins for clients who prefer SMS.

    Available

Plans start at CA$39/month for a solo practitioner, and the Pro plan comes with a 14-day free trial with no payment card. See all clinic types or the full feature list.

Questions clinics ask

Can clients book outside business hours?

Yes. Online booking is available at any hour, and the website assistant can answer routine questions about your services and policies from the information you've published. Anything clinical goes to your team.

How does MedClinora help reduce no-shows?

Reminders and confirmation requests go out before appointments by email or text, late cancellations are tracked, and the smart waitlist offers freed-up times to waiting clients automatically.

Can MedClinora follow up with people who enquired but didn't book?

Yes, on the plans that include lead recovery. Campaigns start as drafts, messages are approved by your team or pre-approved, and consent and opt-outs are checked before anything is sent.

We have more than one location in the GTA. Is there a plan for us?

Yes. The Multi-Location plan is for clinic groups and is arranged with our team. Contact us to talk through your locations and practitioners.

Practical guides

See MedClinora with your clinic in mind

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